Metal circular letter hollowed out Greek university anniversary gift charm pendant

Description

If you are not satisfied with the order, please contact us before leaving feedback or public disputes. We will try our best to solve the problem for you. Thank you.

1) Quality problem: If the product received is inconsistent with your order or damaged during transportation, please take clear photos and send photos in the order information within 7 days after you receive it. We will provide you with refund or replacement after confirmation.

2) Other reasons: For any reason, you do not like the product. Please contact us within 10 days after receiving the order. Please ensure that the product is in its original state and bear the freight. We will provide refund or replacement after receiving the returned products

3) There will be some color difference between the real object and the shot image. The effect will also be different when shooting from different angles and under different light, which is unavoidable

4) If you need a gift box, please contact us and pay extra

About feedback

If you find any problem after receiving our products, please contact us immediately and show us some pictures of the problem. We will try our best to solve these problems for you. If you are satisfied with our products and services, we would like to thank you for giving us five-star feedback. Thank you.

Delivery

Material	Metal
Style	TRENDY
Charms Type	Alphabet, Dates & Numbers
Metals Type	Zinc alloy
Origin	Mainland China
Fine or Fashion	Fashion
Item Type	Charms

Color	Customized Color
Item	charms
Size	Customized Size
Keyword	Jewellery charms
Packing	5\Bag
Electroplated color	silver

Delivery & Shipping

Great news, we offer international shipping services and deliver to over 200 countries. The more of you we can reach the happier we are. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

How does your delivery system work?

Packages will be shipped via a courier service which is dependent on the size and weight of the product. All packages are tracked and you will receive an email with this information when your order has been shipped.

Customs fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive.

Delivery timings

Delivery timescales depend on the location, please see below our estimated shipping times…

United States – 10-20 business days
Canada, Europe – 10-20 business days
Australia, New Zealand – 10-30 business days
Central & South America – 15-30 business days
Asia – 10-20 business days
Africa – 15-45 business days

Fast Shipping Categories are delivered in the time specified on the Product Category.

Max delivery time – 45 Days

*This doesn’t include our 2-5 day processing time.
Should you wish to use faster shipping methods at additional costs, please contact us for more information.

Returns & Refunds

Cancellations

Don’t worry, all orders can be cancelled until the point of shipping. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds & Exchange

We care about you and customer satisfaction is our highest priority, so if you need a refund you can request one.

If your refund is approved, it will be processed and applied back onto your payment method within 14 working days.

Requests for a refund or reshipment of ordered products will be approved if:

you do not receive them within the guaranteed time (30 days not including 2-5 day processing)
you receive the wrong item
you do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

Submission of refund requests can be submitted within 15 days after the guaranteed period for delivery (60 days) has expired. This can be done by sending us a message on the Contact Us page.